We remain committed to leaving you with a clean, safe and healthy environment.

Ottawa, ON

Locally owned and operated since 1991

Ottawa, ON

Locally owned and operated


Merry Maids cleaning questions? We have the answers

Merry Maids FAQs: Learn how we can help you

Merry Maids cleaning is the result of more than 40 years’ experience. In that time, we’ve been faced with many frequently asked questions about our Ottawa maid service. Carry on reading to understand how the Merry Maids cleaning experience can work for you. Alternatively, you could just give us a call to get started.

The best way to determine the cost of your Merry Maids cleaning is through a free in-home consultation. If that is not possible, you can also call your local office and provide them with a description of your home and areas requiring cleaning. Though the estimate won’t be as accurate as an in-home consultation, it should give you an approximate idea of the costs, which we can confirm upon our arrival. Every home is different, and we must take into account variables like clutter, pets, and lifestyle, which can all impact your price.

Absolutely! Check out our Merry Maids Cleaning Services section to see a full description of what’s available. Best of all, you can customize each one to fit your needs – as the name suggests.

Merry Maids of Ottawa proudly services a wide range of locations but does not service Quebec. Service areas include Downtown Ottawa, Old Ottawa South, Old Ottawa East, New Edinburgh, Rockcliffe Park, Manor Park, Sandy Hill, Byward Market, Sandy Hill, Alta Vista, Center Town, Lower Town, Hintonburg, Civic Hospital, Gloucester, Osgood, Rockland, Cumberland, Orleans, Navan, The Glebe, Westboro, Tunney’s Pasture, Lebreton Flats, Vanier, Russel, Embrun, Metcalfe, Greely, and Manotick.

The short answer is yes. We’re equipped with all the cleaning supplies we need to get your home clean the Merry Maids way. That includes colour coded microfiber cloths to eliminate the risk of cross contamination between rooms in your home. Also, we use our specially formulated cleaning solutions that avoid the use of harsh chemicals in your home. Our vacuums even have the Carpet and Rug Institute’s Green Label certification. Simply put, we’ll bring everything we need to send dust and dirt packing for good.

It is our pleasure to clean homes at different frequencies that best suit you and your cleaning needs. Please check our Cleaning Services section to see how regularly we can clean your home.

Typically, 1-2 maids will be scheduled to clean your home depending on the demand for the day. In some circumstances, for example if a home is particularly large or if you need a fast cleaning before an event, we may send 3 maids to get the job done quicker. We always consult with you and would be happy to let you know how many maids will be in your home during your FREE in-home cleaning consultation. We understand that your space is private and respect the trust you place in us by inviting us into your home.

We always try to be consistent every time we perform a cleaning of your home. We will always try to have the same team member(s) return but sometimes another cleaning may call for one maid to be elsewhere. Merry Maids ensures that any details you may have requested will be taken care of.

In order to have a better chance of requesting a specific time for a cleaning, we recommend signing up for early morning or late afternoon cleaning service. This can help us arrive at the scheduled cleaning time without the delays of traffic or if another customer requests a little extra cleaning help at the end of a cleaning. If you prefer we perform a cleaning in the middle of the day, we will provide you with the approximate time of our arrival.

At Merry Maids of Ottawa, rest assured you are getting the cumulative knowledge from Merry Maids of more than 40 years of cleaning experience. That means years of tips, tricks, and techniques all taught to our cleaning teams. On top of that, our teams are carefully screened, trained, bonded and insured so you never have to worry about who is cleaning your home – they’re always a professional. Lastly, our Merry Maids cleaning methods and tools allow us to really focus on getting every detail in your home to look its best. Give us a call or explore our Why Merry Maids section to learn a bit more.

Just give our office a call. Anyone on-site would be happy to make any necessary changes to your service as needed. If you’re looking to upgrade or make a permanent change, you may be put in contact with someone in the sales department to make account changes.

It’s easy to purchase gift cards for a cleaning. Just visit our Purchase Gift Card section for more information. Please note, gift cards can’t be used in Quebec.

We always advise meeting with you before suggesting how much to spend on a gift card for cleaning. If this is a surprise gift, we understand and would be happy to learn more about the home. Please feel free to contact us and we would be happy to make suggestions as to how much you should spend on a cleaning gift card. Please note, gift cards can’t be used in Quebec.